Discover more in our FAQ
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Support hours: Monday-Friday, 9am-6pm
Can I return my products?
Can I return my products?
If you are not fully satisfied with your product, we will be happy to arrange a refund. Please take a look at our Terms of Service and Refund Policy for further details on returning an item.
What materials are MonBlari bathtubs made from?
What materials are MonBlari bathtubs made from?
MonBlari bathtubs are crafted using premium materials including acrylic, solid surface stone resin, and advanced carbon fiber composites. Each material offers unique benefits such as durability, heat retention, and elegant design to suit different bathroom styles and preferences.
My product has arrived damaged. What should I do?
My product has arrived damaged. What should I do?
Outstanding quality is at the core of Monblari, and our fittings are crafted to the highest standards. We recommend inspecting your product as soon as it is delivered to check for any damages which may have occurred during transit. If you notice that your product is damaged, please notify us in writing by emailing service@monblari.com with the title “Damaged goods”.
How long does delivery take?
How long does delivery take?
We offer a number of delivery options at Monblari, so shipping timescales will be dependent on the option you choose and the products you have purchased. Details of delivery dates will be emailed to you once we have confirmed your order. Further information on delivery can be found here.
Where can I find information on international deliveries?
Where can I find information on international deliveries?
For delivery quotes outside of the USA, please contact us at service@monblari.com to discuss delivery rates with one of our expert advisors.
Can I track the status of my order?
Can I track the status of my order?
You can track the status of your order as it progresses at https://monblari.com/apps/track123. Please allow up to 48 hours from order confirmation for your tracking information to update.
How do I clean and maintain the surface?
How do I clean and maintain the surface?
Routine cleaning with mild soap and a soft cloth is all that’s needed. Avoid abrasive cleaners or harsh chemicals to keep the surface looking new.
My order has not arrived yet. What should I do?
My order has not arrived yet. What should I do?
Once your order is processed, the courier will contact you to arrange a suitable delivery date. In the unlikely event that your order does not arrive on this date, please contact service@monblari.com
Do you offer an interior design service?
Do you offer an interior design service?
We offer professional design services to help bring your vision to life. In addition to providing bespoke marble and stone products tailored to your specific size requirements, our team is available to assist with interior design consultations and project planning.
To discuss your project or request our design services, please contact us at service@monblari.com. You can also find further inspiration and styling tips on our Instagram.
Are taps included with the baths and basins?
Are taps included with the baths and basins?
Taps should be purchased separately from your bath or basin. This allows you to choose your preferred design and finish.
How can I be sure the product will fit in my bathroom?
How can I be sure the product will fit in my bathroom?
Precision Sizing: The specifications for each product are detailed directly on the product page. Please review the measurements to ensure a perfect fit with your bathroom space.
Get Inspired: Check out our best-selling bathtub and basin series through 4 high-definition real-life scene photos. See how our products integrate into diverse bathroom aesthetics, helping you create an atmosphere of pure tranquility and style.
Do you install the products too?
Do you install the products too?
We are a manufacturer and direct supplier of our own products, designed with ease of installation in mind. Most of our products are highly straightforward to install, allowing your preferred fitter to complete the setup efficiently. You can also download full installation guides directly from the product specifications on each product page.
I have a small bathroom. Will the products still fit?
I have a small bathroom. Will the products still fit?
For those working with limited space, we offer smaller sized fittings suitable for cloakrooms, small bathrooms and ensuites. This includes compact baths, cloakroom basins, corner basins and wall hung vanity units.
How can I be sure the product will fit in my bathroom?
How can I be sure the product will fit in my bathroom?
Precision Sizing: The specifications for each product are detailed directly on the product page. Please review the measurements to ensure a perfect fit with your bathroom space.
Get Inspired: Check out our best-selling bathtub and basin series through 4 high-definition real-life scene photos. See how our products integrate into diverse bathroom aesthetics, helping you create an atmosphere of pure tranquility and style.
How heavy are the stone baths? I’m worried it will be too heavy for my home.
How heavy are the stone baths? I’m worried it will be too heavy for my home.
Details on the weight of our baths are provided in the technical specifications on each product page. Ensure you check the weight before purchasing to make sure your floor is capable of bearing the weight of the bath. Alternatively, we also offer Monblari Acrylic baths that weigh between 33kg - 80kg making them a lot lighter than stone baths.
What’s the difference between stone baths and acrylic baths?
What’s the difference between stone baths and acrylic baths?
Although different in texture, both materials are luxurious in appearance and are crafted with the highest quality.
Discover the benefits, differences and facts of each material below:
| Stone | Acrylic |
|---|---|
| 20 year guarantee | 10 year guarantee |
| Heavier in weight between 110kg - 340kg | Extremely light weighing between 33kg - 80kg |
| Multiple finishes available: including black, earth, charcoal and clay | Polished and matte white finish |
| A wide range of sizes between 1200mm - 1900mm | Sizes ranging from 800 - 1800mm |
| Attainable luxury | Attainable luxury |
| Thickness of 10mm - 30mm | Thickness of 10mm |
| Easy to install | Easy to install |
Are there any specific maintenance instructions for Monblari products?
Are there any specific maintenance instructions for Monblari products?
Our products should be cleaned at least once a week to maintain their immaculate condition. Regular cleaning will prevent the build-up of limescale, particularly in hard water areas. Clean your Monblari product with warm soapy water and a soft cloth. We do not recommend the use of abrasive cleaners, or cleaning products that contain bleach or strong chemicals.
For more visual guidance, you can also refer to our care and maintenance videos.
General cleaning instructions include:
- Cleaning at least once per week
- Clean any liquid spills immediately
- Clean with warm soapy water
- Do not use scouring pads or abrasive cleaners
- Do not use cleaning products that contain bleach or strong chemicals
- For stone products use a stone cleaner for regular maintenance



